[ Legal ]
Licenses & state disclosures
Recovian is licensed, registered or bonded as a collection agency wherever state law requires. You can verify our licenses with each state regulator or through NMLS Consumer Access.
This document is a draft template pending legal review.
The short version
- We’re licensed or registered where required.
- State-specific notices that apply to you are listed below.
- Every license number on this page can be verified with the issuing state.
State licenses
| State | License or registration | Number | Status |
|---|---|---|---|
| Arizona | Collection agency license | 0000000 | Active |
| Arkansas | Collection agency license | 0000000 | Active |
| California | Debt collector license, DFPI | 00000-00 | Active |
| Colorado | Collection agency license | 0000000 | Active |
| Connecticut | Consumer collection agency license | 0000000 | Active |
| District of Columbia | Collection agency license | 0000000 | Active |
| Florida | Consumer collection agency registration | 0000000 | Active |
| Hawaii | Collection agency registration | 0000000 | Active |
| Idaho | Collection agency license | — | Not required |
| Illinois | Collection agency license | 0000000 | Active |
| Iowa | Debt collector registration | 0000000 | Active |
| Maine | Debt collector license | 0000000 | Active |
| Maryland | Collection agency license | 0000000 | Active |
| Massachusetts | Debt collector license | 0000000 | Active |
| Michigan | Collection agency license | 0000000 | Active |
| Minnesota | Collection agency license | 0000000 | Active |
| Nevada | Collection agency license | 0000000 | Active |
| New Mexico | Collection agency license | 0000000 | Active |
| New York City | Debt collection agency license, DCWP | 0000000 | Active |
| North Carolina | Collection agency permit | 0000 | Active |
| North Dakota | Collection agency license | 0000000 | Active |
| Oregon | Collection agency registration | 0000000 | Active |
| Tennessee | Collection service license | 0000000 | Active |
| Texas | Third-party debt collector bond | 0000000 | Active |
| Washington | Collection agency license | 00000 | Active |
| West Virginia | Collection agency registration | 0000000 | Active |
| Wisconsin | Collection agency license | 0000000 | Active |
| Wyoming | Collection agency license | 0000000 | Active |
Placeholder list. Confirm every license, number and status before launch.
State-specific notices
Some states require us to give you specific notices. If you live in one of these states, here is what applies to you.
California
The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.
California Debt Collector License No. 00000-00.
Colorado
For information about the Colorado Fair Debt Collection Practices Act, see coag.gov/car. A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.
Colorado office: Recovian, Inc., 0000 Placeholder Street, Suite 000, Denver, CO 80202.
Massachusetts
NOTICE OF IMPORTANT RIGHTS: You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.
Office hours: Mon–Fri 8am–9pm ET · Sat 9am–1pm ET.
Minnesota
This collection agency is licensed by the Minnesota Department of Commerce.
New York City
New York City Department of Consumer and Worker Protection License No. 0000000.
Language assistance is available at no cost. Hablamos español. Llámenos al (800) 555-0142.
North Carolina
North Carolina Department of Insurance Permit No. 0000.
Tennessee
This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
Washington
Washington State Collection Agency License No. 00000.
Wisconsin
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.
Federal disclosures
These federal disclosures apply to every consumer we contact.
This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
If your debt is too old for you to be sued, we won’t sue you or threaten to.
We never report a debt before we’ve contacted you about it.
You have rights under the Fair Debt Collection Practices Act and Regulation F, including the right to dispute a debt and to ask for the name and address of the original creditor. Learn more at consumerfinance.gov/debt-collection (opens in new tab), or see Got a letter from us?.
Bonds & insurance
Recovian maintains surety bonds where required by state law.
Questions
For questions about a license or a state notice, email compliance@recovian.com or call (800) 555-0142.
Questions? Contact compliance@recovian.com or write to Recovian, Inc., Attn: Legal, 1200 Placeholder Avenue, Suite 400, Austin, TX 78701.