01. Place
Upload your overdue accounts or connect your billing. We check every one before anything goes out.
[ Debt recovery for businesses ]
Recovian recovers your overdue accounts with clear letters, kind reminders and payment plans people can keep. You see every dollar on its way home, and get paid every week.
See what we could recoverGot a letter from us? Pay, set up a plan or get help
Dear Jordan Lee,
You have a balance with Elm Street Clinic from a visit in June. Here's what's owed and the ways you can settle it.
$412.50Recover
We write to people the way you'd want to be written to. Clear amounts, fair options and no pressure, so paying back feels doable.
[ Recovian, explained ]
Upload your overdue accounts or connect your billing. We check every one before anything goes out.
Letters, texts and emails in plain words, at reasonable hours, within the rules of each state.
People pay in full, pick a plan they can keep, take a pause or ask for help. All online, any time.
The money comes back to you every week, with a report that matches every payment to its account.
[ Your Recovian account ]
Every account you place, where it is and what's come back.
Your customers see who they owe, how much and every way to settle it.
The rules for each state and channel are part of how messages are sent.
[ Every account ]
Each light is someone who owes you money. We reach them one at a time, with the care you'd take yourself, and turn them gold when the money comes home.
[ How we sound ]
You have a balance of $412.50 with Elm Street Clinic. Here are three ways to settle it, including a plan.
Hi Jordan, just checking in. If now isn't a good time, you can pause payments for 30 days.
Thank you. Your account with Elm Street Clinic is paid in full. Your receipt is attached.
These are sample messages written in Recovian's voice. Final wording is reviewed by collections counsel.
[ Getting started ]
01 — Talk to us
02 — Set up
03 — Get paid
[ Let's break it down ]
Which is right for your business?
| Doing it yourself | Recovian | |
|---|---|---|
| Who follows up | Your team, between other work | Our team, every working day |
| The rules | You track each state's rules | Built into every message, and logged |
| Ways to pay | Usually pay in full | Pay in full, plan or pause, online |
| Reporting | A spreadsheet | Live dashboard and weekly reports |
| Your customer | Awkward calls can strain it | Plain, polite outreach keeps it intact |
| Cost | Staff time | [Pricing model] |
When doing it yourself makes sense
Why businesses choose Recovian
What goes out comes back.
[ Frequently asked questions ]
Overdue invoices and balances owed to your business, by people or by other companies. We review a sample with you before anything goes out.
By letter first, then by text and email where we're allowed to, at reasonable hours. Every message is plain and polite, and people can choose how we reach them or ask us to stop.
Our messages are written to keep the door open. People get clear options, including plans and pauses, so paying back doesn't have to end the relationship.
Every week. Each payout comes with a report that matches every payment to its account.
[Pricing details to confirm.] Book a demo and we'll walk you through pricing for your accounts.
You can check. Enter the reference number from the top right of your letter on our payment page, or call the number printed on the letter. We'll never ask for your full card number by text.
Yes. Choose a plan online that fits your budget, or ask for a pause if you need time.
You can dispute it online or in writing. We'll stop collecting while we look into it and send you what we find.
Yes. Tell us your preferred channel and times, or ask us not to contact you at work.
[ Get started ]
Tell us about your accounts. We'll show you what Recovian would do with them.
Thanks
In the real site, this sends your details to our team and books a call. This demo stops here.