[ Debt recovery for businesses ]

What goes out
comes back.

Recovian recovers your overdue accounts with clear letters, kind reminders and payment plans people can keep. You see every dollar on its way home, and get paid every week.

See what we could recover

Got a letter from us? Pay, set up a plan or get help

REF RCV-4821-3390
OCT 12, 2026

Dear Jordan Lee,

You have a balance with Elm Street Clinic from a visit in June. Here's what's owed and the ways you can settle it.

$412.50
Pay in full$412.503 monthly payments$137.50Need more time?Talk to us
SAMPLE LETTER

Recover

Get paid on overdue invoices, and keep the customer.

We write to people the way you'd want to be written to. Clear amounts, fair options and no pressure, so paying back feels doable.

SAMPLE TEXT · DAY 4
Hi Jordan, it's Recovian for Elm Street Clinic. Your options for the $412.50 balance are here: [link]. Reply STOP to opt out.
Can I split it up?
Yes. Three payments of $137.50 works. Want me to set it up?
WEEKLY PAYOUT · SAMPLE$4,218.6023 payments · Fri, Oct 16
72% of this month's goal

[ Recovian, explained ]

How Recovian works for you

01. Place

overdue-oct.csv · 128 rows
Harbor Dental · INV-2207$1,240.00
Northwind Supply · INV-1186$3,815.50
Elm Street Clinic · INV-0932$412.50
Place 128 accounts

Upload your overdue accounts or connect your billing. We check every one before anything goes out.

02. Reach

DAY 1 LETTER · DAY 4 TEXT · DAY 10 EMAIL
Hi Jordan, it's Recovian for Elm Street Clinic. You can see your balance and options here: [link].
No calls needed. Reply HELP for help or STOP to opt out.

Letters, texts and emails in plain words, at reasonable hours, within the rules of each state.

03. Resolve

CHOOSE WHAT WORKS
Pay in full$412.50
3 monthly payments$137.50
Pause for 30 daysFree

People pay in full, pick a plan they can keep, take a pause or ask for help. All online, any time.

04. Return

WEEKLY PAYOUT · FRI, OCT 16$4,218.60
23 paymentsReconciled
ReportReady

The money comes back to you every week, with a report that matches every payment to its account.

[ Your Recovian account ]

Everything behind the money coming back

RECOVERED THIS MONTH · SAMPLE$48,920.40

Client dashboard

Every account you place, where it is and what's come back.

  • See each account move from Placed to Returned
  • Weekly payouts with reconciled reports
  • Exports for your accounting
PAYMENT PAGE · SAMPLEBalance for Elm Street Clinic$412.50
3 monthly payments$137.50

A payment page people trust

Your customers see who they owe, how much and every way to settle it.

  • Pay in full, set a plan or pause
  • Card and bank payments
  • Plain words, no surprise fees
CONTACT RULES · SAMPLE
Contact hours8 am to 9 pm local
Texts this week1 of 3
Opt-outs honouredSame day
Messages loggedAll

Compliance built in

The rules for each state and channel are part of how messages are sent.

  • Contact windows by state and time zone
  • Opt-outs and disputes routed to a person
  • Every letter, text and email logged

[ Every account ]

Every account, handled like it's your own.

Each light is someone who owes you money. We reach them one at a time, with the care you'd take yourself, and turn them gold when the money comes home.

[ How we sound ]

Kind words get answered.

You have a balance of $412.50 with Elm Street Clinic. Here are three ways to settle it, including a plan.
Sample letter · Day 1
Hi Jordan, just checking in. If now isn't a good time, you can pause payments for 30 days.
Sample text · Day 4
Thank you. Your account with Elm Street Clinic is paid in full. Your receipt is attached.
Sample email · Paid

These are sample messages written in Recovian's voice. Final wording is reviewed by collections counsel.

[ Getting started ]

A simple path
to getting paid

01 — Talk to us

Review
We look at a sample of your overdue accounts with you.
Agree the rules
Who we contact, what plans we can offer and when to stop.

02 — Set up

  • Connect your billing or upload a file
  • Approve the letters and texts in your name
  • Invite your team to the dashboard

03 — Get paid

  • The first letters go out
  • Track every account as it moves
  • Payouts land every week

[ Let's break it down ]

Recovian or doing it yourself

Which is right for your business?

Doing it yourselfRecovian
Who follows upYour team, between other workOur team, every working day
The rulesYou track each state's rulesBuilt into every message, and logged
Ways to payUsually pay in fullPay in full, plan or pause, online
ReportingA spreadsheetLive dashboard and weekly reports
Your customerAwkward calls can strain itPlain, polite outreach keeps it intact
CostStaff time[Pricing model]

When doing it yourself makes sense

  • You only have a handful of overdue accounts
  • Customers usually pay after one reminder
  • Someone on your team has time to follow up

Why businesses choose Recovian

  • Their team gets its time back
  • Customers get fair options and clear words
  • Every dollar is tracked to the payout

What goes out comes back.

[ Frequently asked questions ]

Questions? We have answers.

Which accounts can we send you?

Overdue invoices and balances owed to your business, by people or by other companies. We review a sample with you before anything goes out.

How do you contact people?

By letter first, then by text and email where we're allowed to, at reasonable hours. Every message is plain and polite, and people can choose how we reach them or ask us to stop.

Will this hurt our customer relationships?

Our messages are written to keep the door open. People get clear options, including plans and pauses, so paying back doesn't have to end the relationship.

How and when do we get paid?

Every week. Each payout comes with a report that matches every payment to its account.

What does it cost?

[Pricing details to confirm.] Book a demo and we'll walk you through pricing for your accounts.

[ Get started ]

Start recovering what you're owed

Tell us about your accounts. We'll show you what Recovian would do with them.

See what Recovian can recover

It takes about two minutes.

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